General Manager

We are seeking a strategic and results-driven General Manager, with a clear pathway to President, to lead a well-established, employee-owned organization into its next phase of growth and innovation. This executive will define the company’s long-term vision, drive financial strength, and optimize operations while upholding its legacy of excellence, collaboration, and superior service.

The ideal candidate will be both a visionary leader and a hands-on operator, balancing strategic foresight with execution. They will oversee financial management, business development, and project execution while fostering a high-performance culture. This role requires an experienced leader who can expand market presence, strengthen client relationships, and ensure sustainable growth.

Key Responsibilities

Strategic Leadership & Business Growth

• Define and execute a forward-thinking corporate strategy that ensures long-term sustainability and market competitiveness.

• Identify market opportunities, set growth goals, and develop pricing strategies to strengthen the company’s position in the landscaping industry.

• Expand the company’s footprint through client acquisition, strategic partnerships, and new service offerings.

Financial Stewardship & Operational Excellence

• Oversee financial performance, ensuring profitability, operational efficiency, and fiscal responsibility.

• Manage budgets, forecast revenue, analyze financial data, and optimize financial health through informed decision-making.

• Drive best-in-class operational standards, ensuring efficiency in resource allocation, labor costs, and project execution.

Project & Operations Management

• Oversee daily operations of landscaping projects, ensuring seamless execution from planning to completion.

• Lead site assessments, design development, cost estimation, and project timelines for large-scale landscaping projects.

• Ensure quality control by upholding industry best practices and safety protocols.

• Optimize vendor management, negotiating competitive contracts for materials, equipment, and services.

Leadership & Talent Development

• Foster a high-performance leadership team, cultivating a culture of accountability, collaboration, and innovation.

• Recruit, hire, train, and mentor top-tier talent across field crews, supervisors, and administrative staff.

• Develop and implement succession planning initiatives to ensure long-term organizational resilience.

Client & Stakeholder Relations

• Build and maintain strong relationships with clients, ensuring high levels of satisfaction and repeat business.

• Address client concerns effectively and proactively to uphold the company’s reputation for service excellence.

• Maintain strong governance practices and ensure compliance with regulatory and environmental standards.

Qualifications & Experience

• Extensive executive leadership experience, preferably as a General Manager, or Senior Operations Leader in a mid-sized or large organization.

• Proven track record of financial success, operational optimization, and strategic growth in a competitive market.

• Strong business acumen, with expertise in corporate strategy, financial management, project execution, and talent leadership.

• Experience leading large-scale landscaping, construction, or service-based operations is highly desirable.

• Horticultural knowledge and landscaping industry expertise are preferred but not required.

• Experience working within an employee-owned (ESOP) organization is a plus.

• Strong proficiency in project management, customer relationship management, and financial forecasting tools.